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Manufacturing Operations System
This project began with the creation of a comprehensive Digital Transformation Plan and Roadmap, featuring a detailed assessment of business operations and IT infrastructure. Strategic insights from this phase shaped the design of a fully customized, end-to-end operations platform tailored for manufacturing workflows. The resulting solution manages every step in the lifecycle—from order intake and production to delivery tracking, product installation, invoicing, and commission handling. By consolidating data within a centralized system, the platform significantly reduces manual work, enhances inventory and production transparency, and ensures consistent, real-time visibility across departments. Key innovations include:
- AI-powered automation for common customer and internal inquiries
- Optimized delivery routing through intelligent planning tools
- Real-time tracking of manufacturing stages and inventory levels
- Seamless management of contract, invoicing, and fulfillment workflows
This tool not only streamlines operations but positions the business for long-term scalability and efficiency across its production and delivery network.
Contract & Service Management Dashboard
This interactive dashboard serves as the central hub of the Manufacturing Operations Management System. It consolidates critical functions—such as contract tracking, lettering requests, prepaid services, and agent coordination—into one secure, web-based interface. Designed to streamline workflows and increase automation, the platform enhances operational visibility and transparency across the organization.
